Digital Customer Service: the 10 Cornerstones

By |2020-05-17T11:21:26-05:00May 17th, 2020|Customer Experience, General Business|

[vc_section][vc_row][vc_column][vc_column_text]Customer service is about solving the problems of your customers. Now, companies have to manage customer service across multiple channels. When people have a negative experience online, they blame the company. Not responding to customers [...]